Volkswagen—Volkswagen Up! MY 2013

PRA number


Published date

Product description

Model Year 2013
Identifying features
Campaign number: 69J5 Target: 12

Other identifying numbers

Campaign number: 69J5
Target: 12

What are the defects?

A small number of vehicles may have had airbags fitted that were not correctly programmed. If vehicles have the incorrect settings the diagnosis function of the side crash sensors is deactivated.

What are the hazards?

This error will result in the side crash sensors not working, meaning that potential faults will not be recognised and the airbag warning light will not be illuminated.

What should consumers do?

A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 607 822


Volkswagen Group Australia Pty Ltd

Traders who sold this product

Volkswagen authorised dealers

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product category