Thule NV — Thule Omnistor TO 8000, Thule Omnistor TO 9200 and 230V Motor Kits

PRA number

2019/17804

Published date

Product description

Thule Omnistor TO 8000 (with integrated motor)
230V Tubular Motor Kit for Thule Omnistor TO 8000

Thule Omnistor TO 9200 (with integrated motor)
230V Tubular Motor Kit for Thule Omnistor TO 9200

Manufactured between June 2016 and July 2019

Noting that the label affixed to the awning motor reads 220V, not 230V
Photograph of Thule Omnistor TO 8000
Photograph of Thule Omnistor TO 9200
Photograph of Thule Motor Kit (Omnistor 8000 and Omnistor 9200)
Photograph of Thule Omnistor Awning (open)
Photograph of identifying number location
Identifying features

Other identifying numbers

See the awning production label for manufacture date (DDMMYY)

What are the defects?

The drive wheel may separate from the awning motor. If this happens, the awning may open unintentionally or in an uncontrolled manner.

What are the hazards?

If the awning opens unintentionally or in an uncontrolled manner, especially while driving, it may pose an accident or injury risk to bystanders, vehicle occupants and other road users.

What should consumers do?

Consumers should secure their awning from risk of unintentional opening until the product can be repaired. A fixation kit can be requested by emailing thule-recall230V@thule.com

Affected consumers will be directly contacted by Thule NV or the dealer that sold the product to organise for it to be repaired, at no charge. For more information, consumers may contact the place of purchase, or Thule NV directly on thule-recall230V@thule.com or at https://www.thule.com/en-au/safety-notices/recall230v

Supplier

Traders who sold this product

Authorised Thule NV Dealers

Where the product was sold

Nationally

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category