Sonova Australia Pty Ltd — Phonak & Unitron Plug Adaptor Insert Provided with Switch Mode Power Supply

PRA number

2016/15788

Published date

Product description

Detachable AC Australian specific plug adaptor insert provided with Switch mode Power Supply - Input 110-240 AC 50/60 Hz 0.2A
Output: 3-24V DC 0.01-1.2A
Product output voltage labelled according to use
GPE053h - Vxxxyyy-4. "h" - A denotes output - DC connector cord with DC connector or B for USB port.
"xxx" denotes output voltage (either 030-240) for 3.0 to 24vDC in steps of 0.1v
"yyy" denotes output current (001-120 for 0.01-1.20A in steps of 0.01A
Australian Adaptor only supplied with Power Supply as an entity - incidents only have occurred with the adaptor NOT the actual power supply.
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Identifying features

Electrical approval number

SAA-151473-EA

What are the defects?

There is a risk of the adaptor faceplate being dislodged resulting in the internal components being exposed.

What are the hazards?

There is a risk of electrical shock to users.

What should consumers do?

Consumers who have been supplied with a power supply with the affected plug adaptor between 1 October 2011 and 31 July 2014 should contact Sonova Australia Pty Ltd for a replacement unit.

Consumers can call Sonova Australia on: 02 8858 1854, email recall.adaptor@sonova.com or visit www.sonovarecall.com.au

Supplier

Sonova Australia Pty Ltd

Traders who sold this product

Sonova Australia is a wholesale organisation who provides products through registered business accounts.

Affected products have been distributed through Hearing Care professional retail outlets.

Where the product was sold

Nationally

Dates available for sale

-

Recall advertisements and supporting documentation

Recall advertisement

Responsible regulator

Office of Fair Trading (NSW) is the responsible regulator for this recall.