Rheem Australia Pty Ltd—HDi-310ltr Heat Pump

PRA number

2014/13970

Published date

Product description

Heat Pump Water Heater
Identifying features
Please see the attached list for the serial numbers of affected units. Please note all units have been accounted for at this time.

Other identifying numbers

Please see the attached list for the serial numbers of affected units.

Please note all units have been accounted for at this time.

What are the defects?

In rare cases, extreme incoming power fluctuation may result in a potential electrical failure of the control board. This fault may result in irregular operation of the compressor.

What are the hazards?

If the defect occurs, pressure may build in the compressor to a level that could cause the compressor to rupture. An injury could occur to anyone in the immediate vicinity of the compressor at that time.

What should consumers do?

Rheem has contacted all affected consumers and arranged for rectification.

Traders who sold this product

Tradelink, Reece, Harvey Norman and plumbers

Where the product was sold

New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.