SOFT Cold Hot Pack (label on product) sold as OAPL Professional Reusable Hot and Cold Pack
What are the defects?
This product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
What are the hazards?
Potentially life-threatening or could cause a serious risk to health (Class 1).
What should consumers do?
If you have Reusable Hot and Cold Packs–soft R&R Cold Hot Pack do not use it. Please call Orthopaedic Appliances Pty Ltd customer service line on 1800 033 207 to arrange the return of the affected product and a refund.
Orthopaedic Appliances Pty Ltd
Where the product was sold