Guardian Connect iOS App: CSS7200
The Guardian Connect App is used as the primary display on a personal mobile device for monitoring of blood glucose levels , in persons with diabetes, for the purpose of improving diabetes management.
(Medtronic Australasia Pty Ltd - Information system software, application program, patient record)
What are the defects?
Reports of data connectivity disruptions to the CareLink software.
As a result, the following disruptions may occur:
- Care partners may not receive SMS alerts from the Guardian Connect app;
- Care partner remote access monitoring in the CareLink Connect web app may show data gaps; or
- Users may see data gaps in CareLink reports.
Normal use of the Guardian Connect app is not impacted and users will still be able to view CGM data and receive alerts in the Guardian Connect app.
What are the hazards?
What should consumers do?
Consumers are advised to uninstall the Guardian Connect app, unpair the transmitter from the mobile device and re-install the Guardian Connect app.
For further information, please contact Medtronic Customer Service by phone on 1800 777 808.
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