What are the defects?
The battery charging method may cause the battery to degrade more quickly than expected.
What are the hazards?
The battery may short circuit, overheat or ignite, increasing the risk of a fire and serious injury or death to bystanders or damage to property.
The defect has caused several fires overseas.
What should consumers do?
Consumers must update their mower's software via the Automower® Connect app. Consumers should not use or charge their automower until they have installed the latest software update. Some mowers may also need a battery replacement.
The first update, available in December 2021, changes the charging method to prevent accelerated battery degradation. The second update, available in March 2022, allows the app to automatically recommend a battery replacement and shut down the mower automatically when a certain number of charging cycles is reached. If this occurs and a battery replacement is required, consumers will be directed to contact Husqvarna Australia to organise for their battery to be replaced. Such battery replacement will be free of charge if it is required within 3 years from the date of purchase of the battery and relates to the issue the subject of this recall.
For more information, consumers can contact Husqvarna Australia on 1300 804 105.
Traders who sold this product
Authorised Husqvarna dealers