Hewlett-Packard Australia Pty Ltd—Compaq Notebook Lithium-Ion Rechargeable Battery Packs

PRA number

2008/10414

Published date

Product description

Lithium-Ion rechargeable battery packs used with certain HP and Compaq notebook computers. The affected battery packs will have a label incorporating code starting with AO,LO,LI or GCand are for use in the HP Pavilion: dv1000, dv8000, and zd8000series, Compaq Presario: v2000 and v2400 series and HP Compaq:nc6110, nc6120, nc6140, nc6220, nc6230, nx6110, nx6120, nx4800, nx4820 and nx9600 notebook computers. The affected battery packs were sold world wide between December 2004 and July 2006 in HP notebook PCs and separately as options or spare parts.
Identifying features
na

Other identifying numbers

na

What are the defects?

There is a risk that under certain operating conditions, cell electrode material defects may create an internal short and cause the battery cell to overheat and, depending on state of charge, rupture the individual cell, emit smoke and melt or char the plastic case of the battery pack and/or notebook, posing a burn and fire hazard.

What are the hazards?

Burn and fire.

What should consumers do?

Hp has established a HP Battery Pack Replacement Program Website at www.hp.com/support/BatteryReplacement where consumers can confirm whether their battery pack is affected and/or obtain further information about the replacement program. Consumers may also call HP Customer Support to confirm whether their battery pack is affected and/or to obtain further information about the replacement program.

Supplier

Hewlett-Packard Australia Pty Ltd

Where the product was sold

Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.