Models Affected: 31050350A, 31050500A, 31050700A, 51100350A, 51100500A, 51100700A, 51101000A, 51101500A. Identification: The recall only applies to the above models sold in 2007 with serial numbers JA231A0000 - JA416A9999 and JZ231A0000 - JZ416A9999 inclusive. Units with the first two letters "JX" or "JY" are excluded from this recall.
What are the defects?
A crack in the socket backing plate can cause poor retention of the UPS outlet socket contacts and loss of earthing continuity to Class 1 equipment plugged into the UPS.
What are the hazards?
What should consumers do?
Customers should immediately stop using this product and return it to Eaton or their supplier for a free replacement product. Customers requiring further information should call 1300 880 366 between 9am and 5pm EST Monday to Friday.
Eaton Power Quality Pty Ltd
Where the product was sold