What are the defects?
The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019.
The vehicle has not been fitted with the required reflex reflectors, correct age warning label and the spark arrestor may not comply with the safety standard.
The vehicle should not be used by children under the age of 10.
What are the hazards?
If the vehicle is not fitted with the required reflex reflectors, spark arrestor or age warning labels, there may be an increased risk of fire, serious injury or death.
What should consumers do?
Affected owners will be contacted directly. The quad bike should not be used by children under the age of 10.
When parts become available in mid November 2021, consumers will be advised to contact their authorised Crossfire dealer to organise an inspection and repair of the vehicle, free of charge.
The user manual is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or email@example.com, or from your closest authorised Crossfire dealer.
For more information, contact the nearest authorised dealer, or Crossfire directly by phone on
02 8783 8411 or via email at firstname.lastname@example.org.
A list of authorised dealers and more information is available at http://crossfiremotorcycles.com/dealers/
Traders who sold this product
Authorised Crossfire dealers