Costco—Sanus Simplicity Wall Mount

PRA number

2014/14308

Published date

Product description

The product is a wall mount for flat screen televisions that allows them to extend and retract from the wall, as well as to tilt and swivel.
Identifying features
Model name/ no. SLF5

Other identifying numbers

Model name/ no. SLF5

What are the defects?

The nylon nut securing the TV to the main arm assembly can loosen, causing the attached television to become detached from the arm assembly.

What are the hazards?

If the defect occurs, this poses a risk of serious injury or even death.

What should consumers do?

Milestone and Costco will notify affected customers and will provide a free safety kit. Customers wishing to return the complete product to Costco will be offered a full refund.

Milestone and Costco apologise for any inconvenience caused.

Contact details: If further information is required, customers are invited to call Milestone customer service on 07 3276 1355 or sanus.australia@milestone.com or go to www.milestone.com

Supplier

Milestone AV Technologies Australia Pty Ltd

Traders who sold this product

Costco Australia

Where the product was sold

Nationally

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category