The Minister has issued a compulsory recall of all vehicles fitted with defective Takata airbags. Vehicle owners are urged to check to see if their vehicle is affected by the compulsory recall to ensure the safety of their vehicle.
Vehicles that contain critical airbags, including alpha category airbags, pose a heightened risk of rupture. Drivers with a vehicle containing a critical airbag should urgently contact the vehicle manufacturer to have the airbag replaced immediately. All vehicles with critical airbags are currently under 'active recall'.
Active recall means that you should have your airbag replaced now, and you should contact the manufacturer as soon as possible to arrange an appointment for replacement.
You can check if your vehicle is under active recall by looking on the vehicle manufacturer's website or on our website. You will need to know your vehicle identification number(or ‘VIN’), which is a unique 17 character serial number that can be found on your vehicle or in documentation (such as registration documentation).
Alternatively, if you have your vehicle's registration plate number, you can check to find out if your vehicle is affected at: IsMyAirbagSafe.com.au or by texting 'Takata' to 0487 AIRBAG (247224).
If your vehicle is affected, the vehicle manufacturer’s website contains a searchable recall database that will indicate whether your vehicle is:
- under active recall for replacement now
- under critical recall which includes the alpha airbag category and should not be driven
- scheduled for future recall with the date it will be recalled in the future, or
- if the recall or replacement is completed.
Find your VIN number
Your vehicle identification number (VIN), which is a unique 17 character serial number that can be found on your vehicle or in documentation such as registration documentation.
Note: take care in noting your VIN, and enter it carefully when searching databases and lists. Entering an incorrect VIN will give you incorrect information about your vehicle.
If your vehicle is not currently under active recall, it is important to check again in the future as recall action may be initiated for your vehicle later. You should ensure that your manufacturer has your current contact details so that they can notify you if needed.
Your vehicle manufacturer is required to publish a recall initiation schedule and searchable recall database on their website by 1 July 2018. The recall database will allow you to check the recall status of your vehicle by searching for its VIN, and the recall initiation schedule provides the dates of all recalls (active and future).
You can also subscribe to receive updates about current and future recalls.
Future recall means that your airbag will be replaced in the future, at the time specified in the manufacturer’s recall initiation schedule.
If you identify that your vehicle is subject to a future recall, please ensure that the manufacturer has your current contact details. They will contact you when it is time to have your airbag replaced.
Notify the manufacturer if you are no longer the owner or if the vehicle has been scrapped or stolen.
- If you receive a recall letter or other communication from the manufacturer but you no longer own the vehicle it relates to, contact the vehicle manufacturer and advise them of this.
- If you have the contact details of the new owner, you should supply them to the manufacturer.
- If you are contacted by the manufacturer about a vehicle which has been scrapped or stolen, you should notify the manufacturer of this, along with relevant details.
You can contact your vehicle manufacturer with questions about the recall. The recall requires manufacturers to have staff dedicated to answering questions or complaints about the recall. They must also have a complaints handling process in place for prompt escalation of consumer issues that are not able to be resolved.
It is important not to disregard recall communications addressed to you, even if you have already had an affected airbag replaced (whether by the manufacturer following recall or following a deployment of the airbag in a collision).
There may be a need for another replacement of an airbag. Some vehicles may have driver and passenger side airbags that need replacement and the manufacturer may replace these at different times. Some vehicles may also have received a 'like for like' replacement (replacement of an older affected airbag with a newer one that does not yet pose a safety risk), and that newer airbag will require replacement in the future to ensure long term safety.
In addition, if you have had your airbag previously replaced after a crash, you should still take your vehicle in to be checked in case it was fitted with a defective Takata airbag. There have been instances of vehicles which were fitted with affected Takata airbags after a collision, and those airbags ruptured and subsequently caused injury or death.
Contact your vehicle manufacturer if you are unsure.