You should check whether your vehicle is affected if you have not already done so. If you find that your vehicle has been recalled you should contact the manufacturer to arrange replacement of the affected Takata airbag as soon as possible. Vehicle manufacturers have instructions on their website to assist consumers.
You will need to know your vehicle identification number (or ‘VIN’), which is a unique 17 character serial number that can be found on your vehicle or in documentation (such as registration documentation). Use this diagram to help you find your VIN.
Take care in writing down your VIN, and enter it carefully when searching databases and lists. Entering an incorrect VIN will give you incorrect information about your vehicle.
You can contact your vehicle manufacturer with questions about the recall. Links to affected manufacturers can be found at IsMyAirbagSafe.com.au.
Notify the manufacturer if you are no longer the owner or if the vehicle has been scrapped or stolen.
- If you receive a recall letter or other communication from the manufacturer but you no longer own the vehicle it relates to, contact the vehicle manufacturer and advise them of this.
- If you have the contact details of the new owner, you should supply them to the manufacturer.
- If you are contacted by the manufacturer about a vehicle which has been scrapped or stolen, you should notify the manufacturer of this, along with relevant details.
It is important not to disregard recall communications addressed to you, even if you have already had an affected airbag replaced (whether by the manufacturer following recall or following a deployment of the airbag in a collision).
Some vehicles may have received a 'like for like' replacement (replacement of an older affected airbag with a newer one that does not yet pose a safety risk), and that newer airbag requires replacement to ensure long term safety.
Contact your vehicle manufacturer if you are unsure about what to do next.