VTech Electronics (Australia) Pty Ltd — VTech Baby Pack & Go Travel Mobile


Identifying features


What are the defects?

The white part of the clamp (which attaches the mobile to a cot or play pen) may crack and weaken the clamp.

What are the hazards?

If the clamp fails the mobile could fall into the cot. This may pose an injury risk to the cot occupant.

What should consumers do?

Consumers should go to https://support.vtech.com.au/ and raise a ticket on the support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage).

Where the product was sold
Dates available for sale
  • 29 May 2017 - 28 November 2017

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission