Volkswagen Group Australia Pty Ltd — Volkswagen Crafter MY2018

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

Incorrect compliance label specifying the vehicle load capacity differs from production information and may state a Gross Vehicle Mass rating in excess of the vehicle’s capacity.

What are the hazards?

Incorrect labelling of the vehicle load capacity could lead to a consumer carrying a load in excess of the vehicle’s capacity, resulting in an increased accident risk to vehicle occupants and other road users.

What should consumers do?

Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair.

For further information, consumers can contact the toll-free Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am- 8pm (AEST)) or by email to recalls@myvw.com.au

Traders who sold this product

Authorised Volkswagen Dealers

Where the product was sold
Nationally

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category