Tyco Australia Group Pty Ltd t/as ADT Security — Smartlink ADT IndiPendant Guardian MKII 4G

Photograph of ADT IndiPendant Guardian MKII 4G

What are the defects?

The device may stop communicating with Telstra mobile data.

If this occurs, the device will not be able to send a signal to alert the Monitoring Centre if the alarm is activated.

What are the hazards?

If the device is offline when the alarm is activated and fails to alert the Monitoring Centre that assistance is required, there may be an increased risk of injury, health complications or death.

What should consumers do?

ADT Security will contact affected consumers to arrange to install a firmware update to the affected devices.

For further information, please contact ADT Security by phone on 131 238 or via the website at https://www.adtsecurity.com.au/contact/

Traders who sold this product

ADT Security Australia

Where the product was sold
Nationally
Online
Dates available for sale
  • 1 September 2019 - 11 December 2020

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission