Toyota Motor Corporation — Toyota Prius C (NHP10) MY2018-2019

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The 12 volt auxiliary battery may stop charging due to improper soldering on the circuit board in the vehicles DC/DC converter.

What are the hazards?

If the auxiliary battery stops charging, the warning lamps will illuminate to alert the driver of a hazard.
Prolonged use of the vehicle may result in the hybrid system shutting down, increasing the risk of an accident due to a loss of drive.

What should consumers do?

Toyota will contact registered owners by mail at their last known address, requesting the owner make an appointment at their preferred Toyota Dealer for inspection and replacement of the DC/DC converter, free of charge.

For more information, contact your preferred Toyota Dealer or contact the Toyota Recall Assist Helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST).

Traders who sold this product

Authorised Toyota dealers

Where the product was sold
Dates available for sale
  • 19 March 2018 - 29 March 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category