Toyota Motor Corporation Australia - Lexus LS500
What are the defects?
The vehicle is equipped with a stop-start system that automatically stops and restarts the engine when the vehicle is stationary (e.g. at a stop light). Due to improper programming of the engine control computer, the engine may stall during acceleration from the stationary position when the engine restarts within a specific time range after the engine stops.
What are the hazards?
Loss of motive power while driving could cause a hazard to other road users. This could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.
What should consumers do?
Lexus Australia will contact owners of affected vehicles and request that an appointment be made for the vehicle to be inspected at their preferred Lexus dealership.
Consumers can find their local Lexus dealership via the website at https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEDT) or email firstname.lastname@example.org
Authorised Lexus Dealers