Sony Australia Limited—VAIO Laptop Battery Packs (UPDATED)

Identifying features

or as a replacement during repair

What are the defects?

Some battery packs, manufactured by Panasonic for Sony, which are supplied with these products are in a batch that has the possibility to overheat due to a manufacturing issue.

What are the hazards?

If the battery overheats, this poses a potential fire and burn hazard to consumers.

What should consumers do?

Check the battery Serial Number at the Sony Australia website ( to determine if it is in the batch in question. If so, cease using the battery and only use the PC on AC power via its supplied adaptor. Contact Sony to arrange a replacement battery.

PLEASE NOTE: If you have previously checked your battery pack serial number in response to the initial announcement of March, you are still required to RE-CHECK if your battery pack is affected by this current issue.
Traders who sold this product

Sony Authorised VAIO retailers including Sony Web site, Sony Centres, Harvey Norman, JB HiFi

Where the product was sold
Dates available for sale
  • 1 December 2012 - 1 September 2013

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission