What are the defects?
Due to a software issue, under certain rare conditions the machine can unexpectedly apply reverse torque to the wheels while the handle bar is being pushed back by the speed limiter.
What are the hazards?
What should consumers do?
Please call your Segway distributor to receive information on how to receive the software upgrade, free of charge, or register for the software upgrade, free of charge at www.segway.com
Australian Competition and Consumer Commission is the responsible regulator for this recall.