Rheem Australia Pty Ltd—Rheemglas 5 Star / Rheemplus 5 Star / Everhot 5 Star

PRA No.
2015/14897
Date published
11 Sep 2015
Product description

Gas Storage Water Heater

Identifying features

Model Number -- Model Name
350265N0 -- Rheemglas Freeloader 5 Star 265L Nat Gas
350265P0 -- Rheemglas Freeloader 5 Star 265L Propane
350295N0 -- Rheemglas Freeloader 5 Star 295L Nat Gas
350295P0 -- Rheemglas Freeloader 5 Star 295L Propane
354265N0 -- Rheemplus Freeloader 5 Star 265L Nat Gas
354265P0 -- Rheemplus Freeloader 5 Star 265L Propane
354295N0 -- Rheemplus Freeloader 5 Star 295L Nat Gas
354295P0 -- Rheemplus Freeloader 5 Star 295L Propane
250265N0 -- Everhot 5 Star 265L Nat Gas
250265P0 -- Everhot 5 Star 265L Propane
250295N0 -- Everhot 5 Star 295L Nat Gas
850330P0 -- Propane
850360P0 -- Propane

What are the defects?

Gas that has accumulated in the combustion chamber may ignite if the lighting instructions are not followed correctly.

What are the hazards?

If the accumulated gas is introduced to an ignition source there is a risk of an explosive burst of gas.

What should consumers do?

Consumers should contact Rheem's call centre on 132552 or 131031 and Rheem will provide enhanced lighting instructions and labels and direct people to website for lighting instructions.

Supplier
Rheem Australia Pty Ltd
Traders who sold this product

Tradelink
Reece
Electsales
Harvey Norman
Plumbers

Where the product was sold
Nationally
Western Australia
Dates available for sale
  • 1 December 2009 - 17 July 2015
  • 1 November 1998 - 4 November 2015

Responsible regulator

Office of Gas Safety (VIC) is the responsible regulator for this recall.

Product category
Industrial, business and building
Gas