Rheem Australia Pty Ltd—HDi-310ltr Heat Pump

Identifying features

Please see the attached list for the serial numbers of affected units.

Please note all units have been accounted for at this time.

What are the defects?

In rare cases, extreme incoming power fluctuation may result in a potential electrical failure of the control board. This fault may result in irregular operation of the compressor.

What are the hazards?

If the defect occurs, pressure may build in the compressor to a level that could cause the compressor to rupture. An injury could occur to anyone in the immediate vicinity of the compressor at that time.

What should consumers do?

Rheem has contacted all affected consumers and arranged for rectification.

Traders who sold this product

Tradelink, Reece, Harvey Norman and plumbers

Where the product was sold
New South Wales
South Australia
Western Australia
Dates available for sale
  • 3 December 2013 - 28 January 2014

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission