Permobil Australia — Corpus Powered Wheelchairs with fixed seat and elevator inner tubes

Identifying features

Serial numbers as per the Product Description

What are the defects?

Potential failure of the top plate in which the seating system separates from its base. The top plate is a component that connects the seating system of the wheelchair to the base by a series of welds.

What are the hazards?

The consequences of a complete failure of the top plate assembly would result in the chair user and the seating system falling from the base leading to a potential injury. As of 12 October 2017, a total of 71 cases of this fault have been reported, with three cases involving serious injury, such as cuts and broken bones.

What should consumers do?

Permobil Australia has contacted distributors to provide further information about this issue, including instructions to contact the potentially affected users.

If you or someone you provide care for uses a Permobil powered wheelchair, check it against the list of serial numbers and model details above to see if it is affected by this recall for product correction.

Potentially affected wheelchairs must be inspected for signs of cracking of the top plate assembly. If no cracks are evident, the wheelchair can continue to be used in accordance with the owner's manual until the repairs are completed. If signs of cracking are identified, the wheelchair must not be used until the repairs are completed. If this is the case, Permobil Australia will assist with providing a temporary solution to allow the user to remain mobile during the time between inspection and repair of the affected wheelchair.

If you have any questions or concerns about this issue, speak to the supplier of your Permobil powered wheelchair or call Permobil Australia on 1300 845 483.

Permobil Australia
Where the product was sold
New South Wales

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category