Officeworks — OTTO TW100 True Wireless Ear Buds
What are the defects?
The USB charging cord included with the Otto True Wireless Earbuds White TW100 may overheat and burn through.
What are the hazards?
If the charging cord overheats and burns through, this may cause a fire, increasing the risk of serious injury or death.
What should consumers do?
Consumers should immediately cease using the charging cord and return the product to Officeworks for a full refund.
For your nearest Officeworks store visit www.officeworks.com.au
For further information, please contact the Officeworks Customer Service Centre by phone on 1300 OFFICE (633 423).
- 14 July 2020 - 20 October 2020
Recall advertisements and supporting documentation
Energy Safe (VIC) is the responsible regulator for this recall.