Mophie LLC—Mophie Juice Pack for Ipod Touch (4th generation)

Identifying features

Product codes 2012_JPAXT4 and 2010_JPAXT4
Serial numbers where the first five digits fall between TR113XXXXX-XX and TR120XXXXX-XX

What are the defects?

Units may short circuit and overheat. In extreme cases, the plastic can deform and damage the Ipod Touch.

What are the hazards?

There is potential for minor burns or property damage.

What should consumers do?

Consumers should contact Mophie online (, fill in their details, and Mophie will issue a RMA number for the return of the defective product.

Consumer should then return the product to Mophie. Mophie will send out a replacement product free of charge.

For further information, please contact Try and Byte on 02 9906 5227 or

Traders who sold this product

Apple Pty Ltd

Where the product was sold
Dates available for sale
  • 1 June 2011 - 24 January 2012

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category