Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz GLE MY2019-2020

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The weld seams' strength on the rear bumper cross member might not meet the required specification.

What are the hazards?

In the event of a vehicle breakdown, if the rear towing eye is used for winching a vehicle onto a tow truck, cracks might occur in the weld seams and the rear cross member may detach from the vehicle, increasing the risk of an accident and serious injury or death of vehicle occupants and other road users.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free replacement of the rear bumper cross member.

To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer...

Traders who sold this product

Authorised Mercedes-Benz dealerships

Where the product was sold
Nationally
Dates available for sale
  • 1 November 2019 - 31 March 2020

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Department of Infrastructure, Transport, Regional Development and Communications
Product category