Mercedes-Benz Australia/Pacific — Mercedes-Benz GLE Class MY2019

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The air conditioning systems drain hoses may not have been installed correctly, and may result in condensation leaking into the vehicle's interior.

What are the hazards?

If condensation leaks into the vehicle's interior, this may cause various electrical function errors, including:
- automatic emergency call (eCall) may fail
- vehicle may not unlock
- vehicle may not start
- electrical wiring may short circuit
- active engine-limp-home mode may fail

The risk of a possible short circuit poses a fire hazard. Other electrical function errors may increase the risk of an accident and/or injury to vehicle occupants and other road users.

What should consumers do?

Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge repair.

To find a local Mercedes-Benz dealer, visit

Traders who sold this product

Authorised Mercedes-Benz Dealerships

Where the product was sold
Dates available for sale
  • 1 February 2019 - 9 August 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category