Global Shop Direct—Aqua Rugs

Identifying features

Model Numbers : AQR / AQRC

What are the defects?

There is potential for all four suction cups to not be securely suctioned to the surface of the bath or shower.

What are the hazards?

If the rug is not secured correctly there is the potential for the consumer to slip and be injured.

What should consumers do?

Cease using the item immediately. Consumers that purchased the product directly from Global Shop Direct will receive an email and letter in the mail offering to replace the item at no charge. Consumers will be asked to cut the rug up to prevent it being used and to send a photograph of the product to the GSD contact centre. GSD will arrange to replace the product with the new 16 suction cup design at no charge.

Consumers that purchased the product via other retailers should contact our consumer phone support line 1300 137 598 or email us at aquarugrecall@globalshopdirect.com.au, to confirm they have purchased the affected GSD product by providing proof of purchase or sending a photograph of the product. Once it has been identified as being affected by the recall, they will then be asked to cut the product up and upon receipt of confirmation of destruction, will be sent a replacement at no charge.

Traders who sold this product

Global Shop Direct
Big W
Target
Danoz Directions – Jesmond
Danoz Directions – Lake Haven
Danoz Directions – Roselands
Danoz Directions – Smithfield
Danoz Directions – Southport
Danoz Directions – Tamworth
Homeworks – Mt Pleasant
Worldwide Memorabilia

Where the product was sold
Nationally
Dates available for sale
  • 1 June 2013 - 30 September 2014

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category