Fiskars Australia Pty Ltd — 16 Foot (4.9m) Chain Drive Extendable Pole Saw & Pruner Model 9463 and 16 Foot (4.9m) Power Lever Extendable Pole Saw & Pruner Model 9440

Photograph of Extendable Pole Saws and Pruners
Photograph of Extendable Pole Saw and Pruner

Identifying features

Other
Universal Product Codes: Model 9463, 0046561094638, 0046561594633,0046561194635 and 0046561946326. Model 9440, 0046561294403, 0046561194406 and 0046561805203. Model 9463 has an Australian item No. 500364 and an International Article Number (EAN) 9340865003640

What are the defects?

The telescoping poles of the Extendable Pole Saw & Pruner can become unsecured and/or separate, causing the poles to come apart, fall down and the saw blade and pruner head to drop.

What are the hazards?

If the poles come apart and fall down while the product is in use and the saw blade and pruner head drop, this poses a risk of a serious injury to the user.

What should consumers do?

Consumers should immediately stop using the Pole Saw & Pruner and return the product to their place of purchase, Costco, Bunnings or Lamanna, to obtain a refund.

For further information, please contact Fiskars by phone on 02 8665 8200 (Monday to Friday 9am-5pm AEST), via email at Australiaorders@fiskars.com or by going to https://www.fiskars.com.au/Support/customer-care

Traders who sold this product

Bunnings Warehouse stores
Costco Australia
Lamanna Direct

Where the product was sold
Nationally
International
Online
Dates available for sale
  • 1 January 2017 - 10 December 2020

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category