Electrical Home-Aids Pty Ltd — Hoover Dual Power Plus Carpet Washer


Identifying features

Serial Numbers 1833 and above

What are the defects?

In some instances, the rubber seal on the motor does not effectively seal the motor housing. This could allow water to flow into the motor housing area.

What are the hazards?

If the defect occurs while the product is in use, the user may receive an electric shock causing serious injury or death.

What should consumers do?

Consumers should immediately stop using the product and return it to their nearest Godfreys store for a full refund of the purchase price.

Consumers should visit https://www.godfreys.com.au/locator to find their nearest Godfreys store.

Consumers can contract Godfreys (Electrical Home-Aids Pty Ltd) by calling 1800 815 270 (Australia) Mon-Fri 9:00am – 5:00pm.

Traders who sold this product

The product was sold exclusively in Godfreys stores in Australia and New Zealand.

Where the product was sold
Dates available for sale
  • 24 September 2018 - 24 December 2018

Recall advertisements and supporting documentation

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.

Energy Safe (VIC)
Product category