Coast RV Pty Ltd — Suburban Recreational Vehicle Water Heaters Model SW6DEA, SW6DA, SW4DEA, SW4DA, SW4DECA, SW6DECA and SW6PA

Photograph of Suburban RV Hot Water Service
Photograph of Suburban RV Hot Water Service
Photograph of Suburban RV Hot Water Service
Photograph of Suburban RV Hot Water Service
Photograph of Suburban RV Hot Water Service

Identifying features

See attached Serial Numbers

What are the defects?

During use on gas, hot water services with the defect may emit carbon monoxide into the caravan or motor home.

What are the hazards?

If the unit is powered by gas and is operated in an enclosed area – such as caravan or motorhome - carbon monoxide may spill into the vehicle and poisoning could occur resulting in serious illness, injury or death.

What should consumers do?

Consumers should immediately check if their appliance is affected and if so, cease using the appliance powered by gas. (Consumers may continue to use the appliance if powered by electricity only.)
Consumers with affected appliances should contact Coast RV’s dedicated recall hotline on 02 9645 7685 to register their details to be advised of remedial actions when they are available as the remedial process has not yet been finalised.

To identify affected appliances: open the exterior access door to the hot water service and check the model and serial number located on the right hand side.

Affected Model numbers are SW6DEA, SW6DA, SW4DEA, SW4DA, SW4DECA and SW6DECA with serial numbers between 181315552 and 193002648 (some serial numbers may end with a 'D'), 8183311827 and 8190201139.

Repaired units will be labelled. If you see a label next to the model/serial number that says CTC001 the inspection has already been completed and the appliance can continue to be used.
If the label is not present and the appliance falls under this recall you must discontinue use of the hot water service on gas and seek inspection and repair.

Traders who sold this product

Coast to Coast RV agents and dealerships

List of traders who sold this product
Where the product was sold
Dates available for sale
  • 4 April 2018 - 25 September 2019

Recall advertisements and supporting documentation

Responsible regulator

Office of the technical regulator (SA) is the responsible regulator for this recall.