BSH Home Appliances Pty Ltd—Specified Models of Bosch-Branded Dishwashers (manufactured between 2000 and 2006 inclusively)

Identifying features

(a) Dishwashers assigned one of the following 20 model numbers may be affected:

SGI4335AU; SGI4345AU; SGI4347AU; SGI43A25AU; SGI43A45AU; SGI43A55AU; SGI4705AU; SGI4715AU; SGI53A55AU; SGS4332AU; SGS4352AU; SGS43A92AU; SGS43B22AU; SGS43B42AU; SGS4702AU; SGS4712AU; SGS5332AU; SGS53A52AU; SRI43A05AU; and SRS5302AU.

(b) Details of affected batch numbers:

All batch numbers within the specified models are affected.

(c) Approval number:

The Certificate of Approval No. 10416 issued by the South Australian Office of the Technical Regulator covers the entire S9 range of dishwashers. All affected models of dishwasher are in the S9 range and have the same electronics and components.

What are the defects?

Some affected model dishwashers may potentially develop cracks in the printed circuit board within their control module.

What are the hazards?

Cracks in the circuit boards may lead to melting of solder material or, in an unlikely event, ignition of a fire in the dishwasher.

What should consumers do?

BSH Australia highly recommends that consumers with an affected model cease using their dishwasher immediately and switch it off at the socket outlet. If in any doubt, consumers should immediately contact BSH on 1300 369 744.

BSH Australia will activate an in-home product safety repair action to replace affected components.

Authorised and trained repair agents will visit the homes of consumers with an affected model dishwasher to replace the relevant component in each unit. BSH Australia expect that an in-home repair can usually be arranged within 7 working days. The replacement of the relevant component is a simple, free-of-charge procedure that will take approximately 45-minutes.

A dedicated toll-free hotline (on 1300 369 744) and a website (www.bosch-home.com.au/repair ) have been established to assist consumers.

Traders who sold this product

Please see attached list.

Where the product was sold
Nationally
Dates available for sale
  • 1 January 2000 - 31 December 2006

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category