Brand Developers Aust Pty Ltd — Shark Navigator Lift-Away Vacuum Cleaner and Shark Navigator Lift-Away Professional Vacuum Cleaner

Shark NV350
Shark NV356
Shark identify the model number
Shark Navigator

Identifying features

The recall covers two Shark vacuum cleaner models:

• The Shark Navigator Lift-Away (model number NV350NZ) units manufactured prior to 18 October 2014 (selected models only - see affected batch number list)

• All Shark Navigator Lift-Away Professional (model number NV356NZ) units.

The affected Shark products were sold through the TV Shop and electrical retailers.

Please see attached list of all affected batch numbers.

What are the defects?

A fault that can create excessive heat in the power cord has been reported in some of these models.

What are the hazards?

Risk of burn and electric shock.

What should consumers do?

Consumers are advised to unplug their vacuum cleaner at the wall and not to use again until it has been repaired.

Consumers are advised to register their details at or contact the Shark Hot Line 1800 722 222 to make arrangements to have the cord and plug replaced free of charge at an authorised Shark Service Centre.

Traders who sold this product

The affected Shark products were sold through the TV Shop and electrical retailers including – Harvey Norman, Big W, Target, The Good Guys, Masters, Bing Lee and Betta Electrical.

Where the product was sold

Recall advertisements and supporting documentation

Responsible regulator

Electrical Safety Office (QLD) is the responsible regulator for this recall.

Product category