Biopak Pty Ltd — Biopak's ByoCup Reusable Coffee Cup - updated recall

Photograph of Green ByoCup
Photograph of White ByoCup
Photograph of ByoCup Base

What are the defects?

In some cups the base of the cup may detach.

What are the hazards?

If the base of the cup detaches while containing hot liquid, the user may be burnt or scalded.

What should consumers do?

Consumers should immediately stop using the cup and return the cup to the place of purchase to receive a full refund. Alternatively, consumers can contact Biopak to organise a refund.

For more information, consumers can contact Biopak on 1300 246 725 (Monday to Friday, 9am - 5pm AEST) or at care@biopak.com.au

Traders who sold this product

Coffee Shops
Hotels
Schools/colleges
Independent coffee distributors
Independent retailers

Where the product was sold
Nationally
International
Online
Dates available for sale
  • 1 January 2013 - 1 August 2020

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category