Apple—Apple 12-inch and 15-inch Aluminium PowerBook G4 and Apple 12-inch iBook Computers (Battery Packs)—Rechargeable lithium-ion batteries manufactured by Sony

What are the defects?

A defect in the manufacturing process can cause the Battery Packs to short circuit internally, leading to extreme heat and/or flaming combustion.

What are the hazards?


What should consumers do?

Consumers should stop using the Battery Packs immediately and return the effected Battery Packs to their nearest Apple authorised service provider (ASP) in exchange for a free replacement Battery Pack. If consumers are unsure whether their Battery Pack is subject to this recall or the location of their nearest ASP, they should vist and enter the serial number of their Battery Pack and the country in which they are located. Customers will then be immediately advised whether or not their Battery Pack is subject to this recall and if it is, provided with the addresses of the ASPs in that country. Consumers who are unable to take the Battery Pack to an ASP should contact Apple on 133 622 for further information in relation to the exchange.

Apple Computer Australia Pty Ltd
Where the product was sold

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission