Alinta Energy Geothermal Pty Ltd — GeoAir Geothermal HVAC Ducted Air Conditioner System

Photograph of Alinta Energy Geothermal  GeoAir
Photograph GeoAir diffusers open and closed

Identifying features

What are the defects?

The amount of refrigerant used in some geothermal HVAC systems exceeds the limit required by the 'Australian New Zealand Standard AS/NZS 5149.1: 2016 (refrigerating systems and heat pumps - safety and environmental requirements)'.

In the event of a failure of the internal fan coil unit and if one or more indoor diffuser (duct) outlets are closed, a higher than recommended concentration of refrigerant may be present in the home.

What are the hazards?

A high concentration of refrigerant poses a risk of asphyxiation to occupants of the home.

What should consumers do?

Consumers should not use the air conditioner unless the diffusers are open and kept open in all rooms. The diffusers can be opened by rotating the centre cone counterclockwise until a 2cm gap is visible.

A technician will contact consumers to arrange to visit the consumer's home to modify the diffusers to ensure that they remain open at all times. The repair will be completed free of charge.

For further information, please contact Alinta Energy Geothermal on 1800 896 598 (Monday to Friday, 9am - 5pm AEST), or via email at geo@alintaenergy.com.au, or at www.alintaenergy.com.au/geo

Traders who sold this product

Alinta Energy Geothermal Pty Ltd

Where the product was sold
New South Wales
Queensland
Victoria
Dates available for sale
  • 13 June 2014 - 1 April 2020

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category