3P Pty Ltd—Surgical Basics Hot/Cold Pack and SOFT R&R Hot/Cold Pack
What are the defects?
These products contain the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
What are the hazards?
Potentially life-threatening or could cause a serious risk to health (Class 1).
What should consumers do?
If you have a Surgical Basics Hot/Cold Pack SB700 or SB701 or a SOFT R & R Hot/Cold Pack SB703 do not use it. Please call 3P Pty Ltd Customer Service line on 02 4962 3822 or 02 9232 7820 to arrange the return of the affected product and a refund.
Therapeutic Goods Administration is the responsible regulator for this recall.